Fees and Services

 

Sharen offers a professionally discounted rate of $145 for a 50 minute consultation.

 

A Medicare Rebate is available to clients with a current Mental Health Care Plan and referral from a GP.  With a Mental Health Care Plan you are entitled to up to 20 sessions per calendar year with a rebate of $87.45.

Video & Phone sessions are also available (Conditions apply).

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Payments and Medicare rebates are claimed on the spot through EFTPOS & HICAPS

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Relationship Counselling

Couples counseling is $160 per 50 minute consultation. Medicare rebates do not apply to couples counseling.

 

Private Health Insurance

Sharen is registered with all major Health Insurance funds. Please check with your Health Insurance Provider to see if your are eligible to receive a rebate on our service fee. Most rebates are available on the spot through HICAPS. 

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Department of Veterans Affairs

WorkCover Queensland

Employee Assistance Program

NDIS

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                                      Cancellation Policy

A cancellation fee of $55 will be charged for missed appointments, or for appointments that have been cancelled with less than 24 hours-notice.

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When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow clients, please call as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 24 hours prior to the appointment time. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time.

How to Cancel Your Appointment 
If you need to cancel your appointment:

• VIA PHONE CALL: please call on 0408 294 434. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. 

• VIA EMAIL: please email with the cancellation request.

• VIA SMS: Please reply with "N" to our SMS message reminder, the day before your appointment. 

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 ** The fee will be charged to your provided payment details or to be paid over the phone. A receipt of payment will be sent via email.

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